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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cheryl Stoops

March 20, 2025

5  out of  5
rating by Cheryl Stoops
"Brenda J at state farm made adding a vhehicle to my policy easy and pleasant! I always get the best customer service!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Brenda made the process of adding your vehicle to your policy smooth and enjoyable. Providing excellent customer service is our priority, and it's great to know that Brenda delivered that for you. We truly appreciate your loyalty and are always here to assist you with anything you need!"
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Deana Goins

March 20, 2025

5  out of  5
rating by Deana Goins
"Absolutely wonderful, they go way above and beyond ❤️ 👏"
We responded:
"Deana, thank you so much for your kind words of Jasmine Ross State Farm Agent! We love to go above and beyond for our Good Neighbors, and we are so glad you feel this way! Thank you for choosing us! -Jasmine"
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Jon Bassman

March 19, 2025

5  out of  5
rating by Jon Bassman
"I had a great experience in switching car insurance policies to State Farm. Brenda was understanding and transparent and gave all the information I needed as well as making the process easy."
We responded:
"Thank you so much for your kind words, Jon! We're thrilled to hear that Brenda made your transition to State Farm smooth and easy. We pride ourselves on providing clear and transparent service, and it's great to know Brenda was able to meet your needs. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help!"
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Darryle James

March 17, 2025

5  out of  5
rating by Darryle James
"Took care of me so far"
We responded:
"Thank you for your feedback! I’m glad to hear that I’ve taken good care of you so far. If you need anything else or have any questions, please feel free to reach out. I’m here to help!"
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Always Hair 4 U Salon W/ Valerie Bryant

March 13, 2025

5  out of  5
rating by Always Hair 4 U Salon W/ Valerie Bryant
"From your cousin, Valerie Bryant Jasmine, I just want to take a moment to say thank you for all the amazing work you do for the community and our family. Your personal touch sets you apart—you don’t just run a business, you truly care. When a claim comes up or a question needs answering, you pick up the phone and call personally, and that level of service is rare these days. I appreciate you, Cuz! Keep shining, keep serving, and keep making a difference. We love you! — Valerie Bryant"
We responded:
"Thank you so much for your kind review, Valerie! It means a lot to me, and I’m so happy to hear that you had a great experience. I absolutely love helping the community, as you know, and it’s awesome to know you’re happy with everything. If you ever need anything else, feel free to reach out anytime! Thanks again and take care!"
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Selena Holloway-Harkness

March 6, 2025

5  out of  5
rating by Selena Holloway-Harkness
"I went in this place was greeted with a warm welcome from everyone in the office,AK was very knowledgeable about the service I needed and got me the best rates I'm very impressed,I will be telling a friend or family member about this location,Thank You Everyone"
We responded:
"Thank you so much for taking the time to share your wonderful experience with us! We’re happy to hear that AK was able to assist you with the service you needed and that you were impressed with the rates. It means a lot to us that you felt welcomed by everyone in the office. We really appreciate your kind words and your willingness to recommend us to friends and family. It was a pleasure serving you, and we look forward to helping you again in the future!- Jasmine"
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Montez Clarke

March 5, 2025

5  out of  5
rating by Montez Clarke
"I have had nothing but positive experience with State Farm and Jasmine Ross Insurance Agency. Both with home and auto. I highly recommend anyone who may be looking to change insurance companies to look her up for a great and reasonable quote. I dont even remember how long I have been with her. I spoke with Joseph to explain some problems I've been going thru and he took the time to listen and let me stay on my soap box. :o) Thanks for all your help."
We responded:
"Thank you so much for the wonderful review, Montez! We’re thrilled to hear about your positive experiences with our team. We truly appreciate your long-term trust and are glad that Joseph was able to provide the support you needed. It’s always our goal to listen, help, and make things as smooth as possible. If there's ever anything else you need, we’re here for you. Thanks again for your recommendation! -Jasmine"
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Kenee Banks

February 24, 2025

5  out of  5
rating by Kenee Banks
"Huge shout out to AK for getting me signed with my auto/ renters insurance policy. Over a $300 decrease from my last policy. I just recommended a handful of family members to this office. Thank you so much!"
We responded:
"Thank you for the amazing feedback, Kenee! We're thrilled to hear that AK was able to help you save money on your auto and renters insurance. It's great to know you’re so happy with your experience that you’ve recommended us to your family. We truly appreciate your trust and look forward to serving you and your loved ones in the future! -Jasmine"
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Santiago

February 20, 2025

5  out of  5
rating by Santiago
"Brenda was a great help."
We responded:
"Thank you for sharing your experience! We're so happy to hear that Brenda was able to assist you. We'll make sure she knows how much you appreciated her help. If you ever have any questions, we're here to help! -Jasmine"
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Maria lopez

February 19, 2025

5  out of  5
rating by Maria lopez
"I'm very happy why all the help they have given me for so many years, specially my agent Brenda."
We responded:
"Thank you so much for your kind words, Maria! We’re thrilled to hear that you’ve had a positive experience with us over the years. Brenda is such an amazing member of our team, we're lucky to have her. If you ever need anything else, we’re here to help! -Jasmine"
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Debra Harris

February 17, 2025

5  out of  5
rating by Debra Harris
"State Farm Westland office is the best service for home Auto and check this out life insurance you want good service come to Westland State Farm Jasmine Ross office promise you'll get EXCELLENT service."
We responded:
"Thank you for the wonderful feedback, Debra! We’re so glad to hear you had a great experience at our Westland office. We truly appreciate your trust and recommendation. If you ever need assistance, don’t hesitate to reach out – we’re always here to help! -Jasmine"
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Gerald Wood

February 15, 2025

5  out of  5
rating by Gerald Wood
"I've been with them for several years and my experience has been nothing but awesome thanks for everything jasmine Ross stated farm family"
We responded:
"Thank you so much, Gerald! We're thrilled to hear that you've had such a positive experience with us over the years. It's Good Neighbors like you that make what we do so rewarding. We're grateful for your continued support and look forward to many more years of working together. If you ever need anything, we're here for you! -Jasmine"
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Billie Jo

February 11, 2025

5  out of  5
rating by Billie Jo
"Brenda is always amazing, the whole family loves Brenda. Today, Joseph helped me, he was very polite, professional and helpful, his contagious smile helped ease the situation I was going through. I highly recommend this location."
We responded:
"Thank you so much for your kind words, Billie Jo! We're so glad to hear that Brenda and Joseph have made such a positive impact on your experience. We truly appreciate your recommendation and are happy to know that Joseph was able to help make the process simple and smooth. We'll be sure to pass along your compliments to both of them! Your support means a lot to us, and we look forward to continuing to serve you and your family! -Jasmine"
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Alexia

February 10, 2025

5  out of  5
rating by Alexia
"10/10! I love this agency! I worked with AK and he made the process so easy and answered all my questions. Highly recommend!"
We responded:
"Thank you so much for this 10/10 recommendation, Alexia. I’m glad you love this agency, and we love you back! It is wonderful to read such terrific words about our team member, AK. Your kind words and stellar recommendation mean so much to us. Feel free to call us anytime you have a question or need additional information. -Jasmine"
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Tara Frakes

February 10, 2025

5  out of  5
rating by Tara Frakes
"Any questions and help needed was answered right away. Thank you for the years of service!"
We responded:
"Thank you, Tara, for this awesome review! I’m glad my office was quick and helpful with responses for you. Also, thank you for being a loyal customer for so many years. -Jasmine"
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Matt Pippin

February 7, 2025

5  out of  5
rating by Matt Pippin
"Brenda is awesome. I had something time sensitive and she over exceeded my expectations. She made things happen very quickly. Highly recommend her or anyone at this agency.!"
We responded:
"I love seeing such great feedback of my team member! Thank you for taking the time to leave this wonderful recommendation of Brenda! Matt, if you require additional information, please feel free to call Brenda or stop by the office anytime! -Jasmine "
Profile photo of Nancy Thomas

Nancy Thomas

February 5, 2025

5  out of  5
rating by Nancy Thomas
"I’m quite pleased with the level service I received at Jasmine Ross - State Farm Insurance. My agent, Brenda, was very personable, patient and clear in addressing my concerns. I can honestly say that I appreciate the time taken to make me feel comfortable and confident in my decision. Thank U Brenda."
We responded:
"Thank you so much for your kind words, Nancy! We’re thrilled to hear that Brenda was able to make you feel comfortable and confident in your decision. Providing personalized, clear, and thoughtful service is what we aim for, and we’re so glad to know it made a difference for you. Brenda truly appreciates your feedback, and we’re grateful for the trust you’ve placed in us. If you ever need assistance in the future, don’t hesitate to reach out! -Jasmine "
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Don BeVier

February 5, 2025

5  out of  5
rating by Don BeVier
"Great service"
We responded:
"I’m very happy to read about your experience with Brenda. We are so lucky to have her in the office. Don, if you have any questions, please feel free to give Brenda or anyone else in our office a call anytime. -Jasmine "
Profile photo of Joel Stevens

Joel Stevens

January 28, 2025

5  out of  5
rating by Joel Stevens
"AK helped me put together my business insurance and was very helpful. No issues at all"
We responded:
"Thank you for sharing your experience, Joel! We’re glad to hear that AK was able to assist you with your business insurance and that everything went smoothly. If you have any further questions or need assistance in the future, feel free to reach out — we’re here to help! -Jasmine "
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Justin Ansara

January 28, 2025

5  out of  5
rating by Justin Ansara
"I had an amazing experience working with Alyssa! She was extremely polite, helpful, and saved me a substantial amount of headache! She went as far as calling me back, after work hours, to make sure that all my insurance needs were met. She goes over and beyond, and likewise with Brenda!! I will definitely let everyone know where to go for trust worthy, affordable insurance!"
We responded:
"Thank you, Justin, for writing such wonderful words about your experience working with Alyssa! She is so helpful in and around the office. Your kind words mean a lot to everyone here. Thank you for taking the time to leave such a nice review pf Alyssa & Brenda. -Jasmine "
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Anthony B

January 22, 2025

5  out of  5
rating by Anthony B
"AK was very helpful, and state farm saved me around $200 a month between two auto policies and a renter's policy."
We responded:
"Thank you for leaving this awesome review, Anthony! I’m glad that we were able to assist with your auto and renter’s policies! If you have any questions in the future, please reach out to AK or anyone else in the office and we’ll be happy to assist you. -Jasmine "
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Michelle Brooks

January 14, 2025

5  out of  5
rating by Michelle Brooks
"Just wanted to say thank you so much for all your help Brenda, with the accident and all of the details and phone calls she helped me with. Always very courteous, helpful with whatever you need. Great job girl!!! Thank you"
We responded:
"Thank you for your wonderful feedback, Michelle! We're so glad to hear that Brenda was able to assist you through such a challenging situation with professionalism and care. We’ll be sure to pass along your kind words to her—she’ll be thrilled to know she made such a positive impact. We truly appreciate you taking the time to share your experience! Let us know if there is anything we can help you with. -Jasmine "
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Erika Bunkley

January 10, 2025

5  out of  5
rating by Erika Bunkley
"Brenda was awesome! She didn’t oversell us. She offered products that made sense for us and provided great clarity with patience and kindness. She was such a pleasure to work with and my family and I look forward to writing with her in the future."
We responded:
"Thank you so much for your kind words, Erika! We're thrilled to hear that Brenda provided you with clear, thoughtful guidance and made your experience enjoyable. We’re glad she was able to help you find the products to fit for your needs. We look forward to working with you and your family in the future as well! -Jasmine"
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kim pierce

January 10, 2025

5  out of  5
rating by kim pierce
"I met the most amazing person yesterday, I needed assistance asap after finding out my property would no longer be insured within 48 hours with a different carrier. I reached out to State Farm and their agent AK was fast, personable and friendly AK listened to my concerns and had me insured within 24 hours. AK got my rates down to where they are manageable now and I can’t thank him enough. Thank you AK you are a blessing."
We responded:
"Thank you for sharing your wonderful experience, Kim! We’re so happy to hear that AK was able to assist you quickly and effectively, especially during such a stressful situation. It's great to know that they were able to find you manageable rates while providing the friendly and personal service you deserve. We’ll be sure to pass along your kind words to AK – we are so lucky to have such an amazing member of our team. If you ever need anything else, don’t hesitate to reach out! -Jasmine"
Profile photo of Destiny Richardson

Destiny Richardson

January 9, 2025

5  out of  5
rating by Destiny Richardson
"AK went above and beyond to help my mom and I secure reasonably priced insurance that fit our needs. He was patient throughout the process, taking the time to explain everything in detail and answer our questions. His understanding and professional demeanor made what could have been a stressful experience feel seamless and straightforward. Thank you, Akmal, for your exceptional service!"
We responded:
"Thank you so much for your kind words, Destiny! We’re thrilled to hear that AK was able to make the insurance process smooth and stress-free for you and your mom. His patience, attention to detail, and dedication to finding the right coverage really shine through. We’ll be sure to pass along your appreciation to AK—he’ll be happy to know he made such a positive impact. If you need anything in the future, we're always here to help! -Jasmine "