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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katina Byrd

July 13, 2024

5  out of  5 rating by Katina Byrd
"Jasmine and team where do I start? I previously had Sate Farm insurance for years my agent Eric Huffman retired. I decided to try something different and I was never really happy until my recent experience with Jasmine’s team. My encounter over the phone with Brenda was amazing. I could feel her warmth, kindness and I know I’m back in good hands."
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Dmitry Pokhvashchev

July 9, 2024

5  out of  5 rating by Dmitry Pokhvashchev
"I had a great experience - was transferring my insurance from a different state: the communication was straightforward and simple, provided a very simple details and they were able to pull all my other stuff by themselves, they were always available to talk during their working hours and explained all the nuances to me. There was some inaccuracy with names mentioned in the policy but they were able to fix it immediately."
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Kamal Hanna

July 8, 2024

5  out of  5 rating by Kamal Hanna
"Jasmine and Akmal were friendly, thorough, and very helpful! Thank you!"
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Lindsay Kowalis

July 2, 2024

5  out of  5 rating by Lindsay Kowalis
"Layla was very friendly and helped me with all my questions!"
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Walter Hall

June 27, 2024

5  out of  5 rating by Walter Hall
"Great and timely service!"
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Michelle Downer

June 11, 2024

5  out of  5 rating by Michelle Downer
"Very friendly, and helpful best experience I've had when getting insurance."
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elizabeth bouffard

June 6, 2024

5  out of  5 rating by elizabeth bouffard
"Very informative and patient and kind and helpful"
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Mary Hale

May 31, 2024

5  out of  5 rating by Mary Hale
"Polite helpful all around pleasant experience."
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Taylor Miller

May 20, 2024

5  out of  5 rating by Taylor Miller
"Laila provided amazing customer service and gave me the best quote that worked for me!! Highly recommended!"
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Mekeia Robinson

May 20, 2024

5  out of  5 rating by Mekeia Robinson
"Laila, Laila, Laila! What a pleasure to speak to someone that is full of life and seems to love either people, her job or both! Thank you for your amazing customer service and helping people see the vision! Mekeia Robinson"
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Emily Pittman

May 20, 2024

5  out of  5 rating by Emily Pittman
"Laila was very personable and a very big help! I loved talking to her!"
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Stephen Weinmann

May 20, 2024

5  out of  5 rating by Stephen Weinmann
"The team here is always so supportive of my fiancee and I! They are always happy to answer our 100 questions and provide us with clear answers! They are wonderful and I can not recommend them enough!"
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Dee Smith

May 17, 2024

5  out of  5 rating by Dee Smith
"Very friendly and positive agents. Just live Layla!"
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Michael Mcmillan

May 17, 2024

5  out of  5 rating by Michael Mcmillan
"Easy, quick and convient"
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Xeviohna

May 16, 2024

5  out of  5 rating by Xeviohna
"Super informative and helpful. Loved talking to Laila, she was very receptive to my questions and kind."
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Ali Khan

May 13, 2024

5  out of  5 rating by Ali Khan
"Got insurance from jasmine ross agency and AK was my agent and AK made the process was simple and painless. Highly recommend"
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Pete B

May 10, 2024

5  out of  5 rating by Pete B
"Professional to the fullest extent of the definition! Brenda was a pleasure to work with! Easy, thorough, and accurate!"
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Jennifer Cole

May 10, 2024

5  out of  5 rating by Jennifer Cole
"I LOVE Jasmine Ross office Miss Brenda and Jasmine are the bomb if you need insurance please I highly recommend this office"
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Crystal Crum

May 7, 2024

5  out of  5 rating by Crystal Crum
"Excellent customer service"
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Lakesha Spencer

April 25, 2024

5  out of  5 rating by Lakesha Spencer
"Excellent Customer Service/ First Class Always a good experience with this company. My Agents are amazing I just love Mrs. Branden she will always take care of your needs."
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Linda Luttman

April 24, 2024

5  out of  5 rating by Linda Luttman
"Unfortunately our daughter was involved in a serious accident. While her car was totalled, she walked away from the accident with only a few scratches and bruises. Thanks to Brenda for advising us to purchase a Personal Liability Umbrella Policy for 1Million Dollars. The small amount we pay monthly was the peace of mind we needed at that moment. If the team advises you to purchase a product, listen to them, I'm so glad we did. Laila was the next person we encountered in the office. My daughter was struggling to put all the pieces together with the next steps. Laila has this calming and caring personality. She patiently explained what to expect going forward and helped our daughter with the change of vehicle process. If you are looking for an insurance agency that is interested in you and your situation rather than trying to make a quick sale, this is the agency you want to be at. Thank you Jasmine Ross and thank you to your amazing staff for your care and support during a difficult time."
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Brittany

April 19, 2024

5  out of  5 rating by Brittany
"Absolutely love these people at this office. I have been with this office for a few years now and for several auto and renter policies. They have ALWAYS worked with me and helped make accommodations if I needed. I also love how I can text them. They all have been wonderful. I highly recommend."
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Santino Horne

April 18, 2024

5  out of  5 rating by Santino Horne
"Laila Miller was the best! She was very understanding of my wants when it came to my budget. She also exhibited extreme amounts of patience when I need some extra explanation to make a financial decision. Out of five stars, I give her seven."
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Hollie DiMaggio

April 17, 2024

5  out of  5 rating by Hollie DiMaggio
"I switched to State Farm a couple years ago because another company wasn’t working with me to take my ex off the policy. Since then I have had nothing but excellent service from both Brenda and Laila. Recently I went from renting to owning and needed info asap. Laila was so quick and efficient on helping me get what I needed in order to close on my new home. If you need a great insurance agent call Laila or Brenda."
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Pen2 Notary

April 16, 2024

1  out of  5 rating by Pen2 Notary
"All they do here is lie about everything. They tell you one thing then do another. The secretly raise your policy then play dumb, when you call about the increase! They constantly try to add renters insurance on my policy, after explaining a million in one times that I do not need nor want that! I have been with statefarm since 2014 and I am going to look for another insurance company."