State Farm® Insurance Agent Jasmine Ross
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tamika Carroll
November 6, 2024
5
out of
5
rating by Tamika Carroll
"This is a very professional office with friendly staff. I was extremely stressed having to take care of some time sensitive business for my father and they were very helpful in guiding me through the process to complete what was needed in a timely manner. Special thanks to Brenda and the owner Jasmine for going above and beyond in making sure my family and I were taken care of."
We responded:
"I’m glad Brenda and I could help you during tough times. It was truly an awesome experience to work with you. Please feel free to call myself or Brenda anytime you require assistance. Thank you so much for taking the time to leave this review, Tamika. -Jasmine "
Fabian Miracle
November 6, 2024
5
out of
5
rating by Fabian Miracle
"I couldn’t be happier with the service I received from the Jasmine Ross agency. From start to finish, their team was professional, knowledgeable, and genuinely cared about finding the best coverage for my needs. Brenda went above and beyond to answer all my questions, explain policy details, and make sure I understood every step of the process. They didn’t just try to sell me a policy—they helped me feel secure about my choice. Highly recommend Jasmine Ross to anyone looking for reliable, personalized insurance solutions!"
We responded:
"I’m so glad to read this terrific review, Fabian! We are happy to hear that all your questions were answered by Brenda and our team. Your review really shows how much we care when it comes to our work and servicing customers. Please reach out to Brenda or anyone else in the office any time you require additional information. -Jasmine "
Robin Zfenix
November 5, 2024
5
out of
5
rating by Robin Zfenix
"I recently switched my home and auto to a State Farm bundle. AK was amazing throughout the whole process. Super personal and fun to talk to. He made me feel important and I can tell he really cares about making people's lives easier. Thank you AK!!!"
We responded:
"Robin, thank you so much for this wonderful review! AK and I appreciate the kind words you had to say about our service, I’m glad you feel important when working with AK. We always take our customer service very seriously. Thanks again for 5 stars! -Jasmine "
Lisa Bizon-Carroll
November 1, 2024
5
out of
5
rating by Lisa Bizon-Carroll
"Always on top of things, I got a call from AK to followup on an email question/request about my policies - he took the time to reach out and be sure my new quote was correct and to see if I'd qualify for any additional discounts. I appreciated his professionalism and helpfulness!"
We responded:
"Thank you for your wonderful feedback, Lisa! We’re glad to hear that AK was proactive in following up on your questions and making sure your quote was accurate. Our team strives to provide professional and helpful service, and it’s great to know that AK positively impacted your experience. If you have any more questions or need assistance, please don’t hesitate to reach out. We appreciate your trust in us! - Jasmine"
Shayla Ortega
October 25, 2024
5
out of
5
rating by Shayla Ortega
"Switching from AR to MI and thoroughly happy with my agent, AK. He’s very personable and remembers his clients by name. He is also quick to problem solve if an issue arises."
We responded:
"Thank you for your wonderful feedback, Shayla! We're delighted to hear that AK has made your transition to Michigan a positive experience. His personal touch and quick problem-solving skills truly make a difference. If you need anything, don’t hesitate to reach out! We're here to help. – Jasmine"
Heather Siewinski
October 25, 2024
5
out of
5
rating by Heather Siewinski
"AK at state farm was absolutely wonderful. If you are interested in switching companies for home or car or both . I highly recommend him. He treats you as family and does not try to pressure you into anything you do not want and if you are not sure if what you want he is more than willing to go over everything with you so you fully understand what you are getting."
We responded:
"Thank you for the fantastic review, Heather! We’re so glad to hear that AK provided you with such a positive experience. Our goal is to treat everyone like family and make sure you feel informed through every step, I'm happy we achieved that for you. Your recommendation means a lot to us, and we’re here to help whenever you may need! - Jasmine"
kristina williams
October 23, 2024
5
out of
5
rating by kristina williams
"State farm drops what they're doing when you need them they are patient kind and understanding their prices always remain the same I couldn't ask for more and by the way definitely do drive safe and save don't be afraid it's a good thing"
We responded:
"Thank you for such a wonderful review, Kristina! We’re glad to hear that our team has been able to provide you with the support and understanding you need. It’s great to know you appreciate our consistent pricing as well. If you ever need anything, don’t hesitate to reach out. We’re here to help! - Jasmine"
Tina Troppi
October 23, 2024
5
out of
5
rating by Tina Troppi
"Wonderful response to my issues and super friendly team! AK helped me out with my total auto loss claim and he is such a joy to work with! He’s professional and polite and knowledgeable!"
We responded:
"We really appreciate your kind review of Jasmine Ross State Farm, Tina! Thank you for being our Good Neighbor :-) Jasmine"
Monica Holt
October 18, 2024
5
out of
5
rating by Monica Holt
"I've been a customer for many years and I can say, I love the agents and the customer service that the Ross agency provides. I spoke with Aleta today, and as always courteous, friendly, respectfully, and able to take care of all my needs. Jasmine and her team always puts her clients first! I will continue to keep my business here with them. They make you feel like family! So if you are looking for an insurance office that meets the needs of their clients, come on over. You'll be happy you did! Great job everyone!"
We responded:
"Thank you so much for your heartfelt feedback, Monica! We’re delighted to hear that you’ve had such positive experiences with our team. Our goal is to make our Good Neighbors feel like family, and it’s wonderful to know we’ve achieved that with you. We truly appreciate your continued trust and look forward to continuing to serve you for many years to come! - Jasmine"
Notebook World
October 18, 2024
5
out of
5
rating by Notebook World
"You are awesome thank you so much for all of your help today."
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. If you need any more assistance in the future, don’t hesitate to reach out. We’re here to help! - Jasmine"
Shannon Berry-Geralds
October 16, 2024
5
out of
5
rating by Shannon Berry-Geralds
"Always on point with assistance and resolving issues"
We responded:
"Thank you for taking the time to update your review, Shannon! We truly appreciate your continued support and are glad to hear that we’ve been able to assist you effectively. Your satisfaction is important to us, and we’re always here to help with any issues that arise. If you need anything else, just let us know! -Jasmine"
MELISSA BRODIE
October 15, 2024
5
out of
5
rating by MELISSA BRODIE
"Brenda and Jasmine were very helpful and a pleasure to speak to. I would recommend this agency for all your insurance needs."
We responded:
"Thank you for your wonderful feedback, Melissa! We’re delighted to hear we were able to provide you with such helpful service. Your recommendation means a lot to us. We're here to help whenever you may need! - Jasmine"
Ashok Singh
October 15, 2024
5
out of
5
rating by Ashok Singh
"I like it. Very very helpful."
We responded:
"Thank you for your kind words, Ashok! We’re thrilled to hear that you found our service very helpful. If you ever need assistance, don’t hesitate to reach out. We’re here for you! - Jasmine"
john morrison
October 14, 2024
5
out of
5
rating by john morrison
"A.K. One of the agents helped me With questions about commercial auto insurance. His name was.AK and he was very helpful answered all my questions and told me he would call me back the following day with an estimate. As an agency I’ve had for the last 5 to 6 years. They do an outstanding job with all the issues or questions I’ve had about my car insurance. I recommend them to all my friends and family. John Morrison"
We responded:
"Thank you for your wonderful review! We’re delighted to hear that A.K. provided you with the assistance you needed regarding commercial auto insurance. It’s great to know that you’ve had a positive experience with our agency over the years. Your recommendations to friends and family mean a lot to us. If you have any more questions or need further assistance, we're here to help! - Jasmine"
Monica Dietz
October 11, 2024
5
out of
5
rating by Monica Dietz
"We've had great experiences working with Brenda to find the appropriate policy. Her attention to detail matches her concern and care when researching options and sitting down with us to plan."
We responded:
"Thank you for your wonderful feedback, Monica! We’re delighted to hear that Brenda provided you with great experiences while helping you find the right plan. Her attention to detail and genuine care for your needs are what we strive for in our team. If you have any more questions or need assistance in the future, please don’t hesitate to reach out! - Jasmine"
Roe SG (Ms Roe)
October 10, 2024
1
out of
5
rating by Roe SG (Ms Roe)
"I will never return to State Farm, argumentative, and rude, nice in the beginning, but unprofessional."
We responded:
"I'm so sorry to hear this from you in seeing this updated review, Ms Roe. It’s concerning to know that you felt our service was argumentative and unprofessional, especially since we strive to provide a positive experience for all our clients. I would appreciate the opportunity to remedy this situation, please feel free to reach out to me directly at your convenience. I sincerely apologize for this. - Jasmine"
Mark W
October 10, 2024
5
out of
5
rating by Mark W
"Excellent service on all my insurance needs. Responsive, helpful and supportive staff when I needed them on filing and fulfilling a claim. Thank you Jasmine, Brenda and all who delivered a great service to me and my family!"
We responded:
"Thank you for your fantastic feedback, Mark! We’re thrilled to hear that you received excellent service for all your insurance needs. I’m glad that our team was able to provide the responsive and supportive assistance you needed. Your trust means a lot to us, and we’re here to help whenever you need it. Thank you for choosing us to serve you and your family! - Jasmine"
Tia
October 8, 2024
5
out of
5
rating by Tia
"What a pleasant experience!...I had the honor of speaking with Brenda Joblin for my insurance needs. When I tell you she worked and worked to get me every discount she could find, I mean just that. She got me as close to my budget as she possibly could. It feels good to be serviced by such kind people. Huge thanks to Brenda!! -LaTia"
We responded:
"Thank you so much for your glowing review, Tia! We’re thrilled to hear about your positive experience with Brenda. She truly goes above and beyond to find the best solutions. Your appreciation for her efforts means a lot to us! If you ever need anything else, please don’t hesitate to reach out to us. -Jasmine"
Aisha Mubarak
October 3, 2024
5
out of
5
rating by Aisha Mubarak
"I recently had the pleasure of working with Akmal at State Farm as a new homeowner, I can't recommend him highly enough! He took the time to explain everything clearly, making what felt overwhelming into a simple, straightforward experience. As a bilingual agent fluent in Arabic, Akmal was able to communicate effectively, which made a significant difference for us. He truly felt like an advocate, helping us save money by bundling the car insurance with my home policy.We felt assured that he was looking out for our family’s best interests, securing the best rates and discounts available. Akmal's dedication and professionalism went above and beyond my expectations. I never felt confused or pressured, just supported throughout the entire process. If you're looking for an insurance agent who genuinely cares and makes things easy, Akmal is your guy!"
We responded:
"Thank you for your kind and thoughtful review, Aisha! I'm over the moon to hear such wonderful things about Akmal and his service with you. Having his efficiency, dedication, and thoughtfulness shine to both our English and Arabic speaking neighbors is so amazing. I'm glad he was able to support you through the whole process and making sure every bit fit exactly as you need it. If there is anything else we can help with, please stop on by or call us! We're here to help. - Jasmine"
Elizabeth Sopko
October 3, 2024
5
out of
5
rating by Elizabeth Sopko
"We have always had life insurance through State Farm, and our home owners/car insurance through AAA. We were very unhappy with the increasing rates and lack of capability to get ahold of anyone at AAA. We decided to call State Farm, and Jasmine Ross and her team are outstanding. We worked with Akmal Ayesh and I could not speak more highly of him. He was patient, knowledgeable, professional, and thorough with explaining the insurance quotes. He was very responsive and easy to get ahold of! For the exact same coverage we had at AAA, we are paying half of the price with State Farm! I am so glad we switched over, and know we are in good hands."
We responded:
"Thank you for your thoughtful review, Elizabeth! We’re so glad to hear that your experience with Akmal and our team has been outstanding. His dedication to providing clear and responsive service truly makes a difference, and I'm glad we could help save you money. We appreciate your decision to switch and are thrilled that you feel confident in your coverage with us. Welcome to our State Farm family! -Jasmine"
Yolanda Selgado
October 1, 2024
5
out of
5
rating by Yolanda Selgado
"I am very pleased with State Farm! They saved me a lot of money when I switched to them and they are still saving me money. Not only are they very efficient with the paperwork and legal aspect of my policy , they are honest, honorable and genuine when they are treating me via telephone or in person. OH! And they are also friendly, courteous and very patient with me. I am in very capable hands as they take care of my car and home insurance.. KUDOS to each team member!"
We responded:
"Thank you for your kind words, Yolanda! We’re thrilled to hear that you’re pleased with your experience with our team. Saving you money while providing efficient and honest service is our top priority, and I'm delighted that our team has made you feel so well cared for. Welcome to our State Farm family, and if there's ever anything we can help you with, don't hesitate to contact us! - Jasmine"
opinions
September 29, 2024
1
out of
5
rating by opinions
"There are always raised prices but you can never give you a clear reason as to why. I am someone that has been a state farm for years, no accidents, no tows etc., but yet my policy has gone up once from $5 to now, again $2.30, and they have the nerve to say it at that much. Well then you should all pay for it, then instead of telling me what is considered alot or not. This will be my last renewal with this office. I will go somewhere else!!"
We responded:
"I am so sorry to hear about your experience. It is our goal to be clear and supportive, not ineffectual or dismissive when it comes to your concerns. I will be looking into this matter further. I’d like the opportunity to discuss your experience further and see how we can make things right. Please reach out to me at (734) 729-5558. Again, I am very sorry about this. -Jasmine"
Elise Aubuchon
September 27, 2024
5
out of
5
rating by Elise Aubuchon
"Jasmine is always great and her staff is phenomenal."
We responded:
"Thank you for your kind review, Elise! I'm so happy to hear that we continue to provide excellent service across everyone here at Jasmine Ross State Farm. Your support and trust in us means so much, never hesitate to contact us if you have any questions! - Jasmine"
Kandiss Ecton
September 26, 2024
5
out of
5
rating by Kandiss Ecton
"Jasmine is such a great agent! She is knowledgeable about the process and educates her customers."
We responded:
"Thank you for your review, Kandiss! We all strive to make insurance simple and understood. I'm so happy to help our customers through this process! If you ever have any questions or need assistance, don't hesitate to reach out. Thanks again ~ Jasmine"
Anita Murray
September 26, 2024
5
out of
5
rating by Anita Murray
"Jasmine is amazing!"
We responded:
"Thank you for your review, Anita! We're thrilled to see your positive rating. If you have any feedback or suggestions on how we can make our customers' experience even better, we'd live to hear from you. Thanks again for your support! ~Jasmine"