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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leola Collins

August 27, 2026

5  out of  5
rating by Leola Collins
"Always professional services from Jasmine and her staff. I love it here."
We responded:
"Thank you so much for your wonderful feedback of Jasmine Ross State Farm, Leola! We really appreciate your kind words! -Jasmine"
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Delia Greco

August 26, 2026

5  out of  5
rating by Delia Greco
"Ella was a delight! Excellent, efficient service! Thank you!"
We responded:
"Thanks so much for the kind words, Delia!"
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aboverubiesboss

August 21, 2026

5  out of  5
rating by aboverubiesboss
"I was shopping around for new insurance and found this office while doing a Google search. I called and received red carpet service as a new customer that has continued throughout my tenure with this office. Everyone including Jasmine is always very friendly, helpful, and provide great customer service. Highly recommend ✅"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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John Mckinney

July 31, 2026

5  out of  5
rating by John Mckinney
"Definitely a blessing to be able to get life insurance without answering any questions State Farm has opinions to help with that."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Luka Rosado-Torres

July 28, 2026

5  out of  5
rating by Luka Rosado-Torres
"Ella was insanely helpful and patient with my requests. She saved me a ton of money. Other Statefarm offices don't compare to this one so far."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Westland. "
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Ms. Berry

July 16, 2026

5  out of  5
rating by Ms. Berry
"My State Farm agent was Ella and she was the best! Very helpful, kind and attentive to my needs. Thank you!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Westland to know you had such a great experience with us. "
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Ruth Noonan

July 10, 2026

5  out of  5
rating by Ruth Noonan
"Jasmine is an outstanding insurance agent. She knows her business, handles if efficiently and with a personal touch.."
We responded:
"Ruth, thank you so much for the amazing review! We truly appreciate your trust and look forward to continuing to serve you with the best care possible. ~ Jasmine"
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Shawn G

June 30, 2026

5  out of  5
rating by Shawn G
"This office is always available and personable, something missing in many business client relationships today. Jasmine was extremely thorough, knowledgeable, and helpful while assisting me. Usually owners are not great when client facing interactions are conducted, she’s the exact opposite. I’ll recommend 10 out of 10 times…"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Westland to know that you had such a wonderful experience with us here on State Farm Agent Jasmine Ross’s Team."
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Jeffrey Stiehr

June 26, 2026

5  out of  5
rating by Jeffrey Stiehr
"Had a pleasant experience"
We responded:
"We appreciate your review, Jeffrey. We are so happy that you had such a wonderful experience with State Farm Agent Jasmine Ross’s Team here in Westland ! "
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Nicole Lemaire

June 26, 2026

5  out of  5
rating by Nicole Lemaire
"I'm not a fan of insurance companies! When you talk to the agents they treat you like income not a person. At Jasmine Ross, no matter who you talk to, Alyssa, Ella or Jasmine, it is always like talking to a friend. They go above and beyond to make sure you have a great experience! It doesn't matter where I move to I will always choose Jasmine Ross Agency to take care of me, because the do without trying. Thank you for everything you do!"
We responded:
"Nicole, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jasmine Ross’s Team is just a call or email away!"
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Craig Hanley

June 22, 2026

1  out of  5
rating by Craig Hanley
"I've been a client of State Farm for almost 30 years. This agent took over after the previous one retired several years ago and I've had nothing but problems since. Zero agent involvement after multiple issues arise from inexperienced staff errors recently lead me to seek another reputable agent. Avoid this agent if you value quality service or accountability."
We responded:
"Thank you for your feedback as it is helpful as we move forward with staffing and hiring. I'm glad you were able to continue your trust with State Farm despite your experience. I sincerely apologize that we haven't given the level of service you expected. I wish you the best of luck with your new agency home. Jasmine"
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Jennifer Smith

June 15, 2026

5  out of  5
rating by Jennifer Smith
"I am blown away by the fantastic service I received today from Ella. She is knowledgeable, friendly and helped us find coverage that was hundreds of dollars less than what we were paying for for MORE than what we were getting from another company. It was an absolute joy working with her today."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jasmine Ross’s Team. "
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Joe

June 2, 2026

5  out of  5
rating by Joe
"Alyssa was great. She went way above to help me. Definitely an asset to this company."
We responded:
"Thanks so much for the amazing review, Joe! We really appreciate your support here in Westland . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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PATTI TIDWELL

May 22, 2026

5  out of  5
rating by PATTI TIDWELL
"Always had good experiences with Alyssa. She's great."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jasmine Ross’s Team. "
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Tamara Fonville

May 19, 2026

5  out of  5
rating by Tamara Fonville
"Customer service -- Excellent."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jasmine Ross’s Team here in Westland . "
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Angie Markel

May 18, 2026

5  out of  5
rating by Angie Markel
"Ella and Jasmine give top-notch customer service and always answer any questions I may have. They take care of all my insurance needs and their rates are very reasonable, the best I found. I saved so much money per year switching my insurance to them! Give them a call."
We responded:
"Thank you for the fantastic review, Angie! We are always here to help with your insurance needs here in Westland . "
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Jacquie H.

May 6, 2026

5  out of  5
rating by Jacquie H.
"Ella was so helpful in reviewing our home and auto coverage. We had all our questions answered and more. Jasmine’s agency has a very friendly atmosphere. Highly recommended!"
We responded:
"Thank you for the 5-star review, Jacquie! Here on State Farm Agent Jasmine Ross’s Team, we are proud to serve our community and appreciate your recognition. "
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Stephen Weinmann

April 14, 2026

5  out of  5
rating by Stephen Weinmann
"The team here is always so supportive of my wife and I! They are always happy to answer our 100 questions and provide us with clear answers! They are wonderful and I cannot recommend them enough!"
We responded:
"Stephen, thank you for your kind words! We're thrilled to hear our team at Jasmine Ross State Farm Agent has been supportive and helpful to you and your wife throughout the years! Your recommendation means a lot to us, and we thank you for your continued trust! -Jasmine"
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Dave Looney

April 13, 2026

5  out of  5
rating by Dave Looney
"Always a pleasure doing business with great people!! Ella came through for me today several times, and I appreciate her so much!! Thanks again Jasmine Ross crew!!"
We responded:
"Thanks so much for the fantastic rating, Dave! We are so glad you had a positive experience with us here on State Farm Agent Jasmine Ross’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Montez Clarke

April 7, 2026

5  out of  5
rating by Montez Clarke
"I have had nothing but positive experience with State Farm and Jasmine Ross Insurance Agency. Both with home and auto. I highly recommend anyone who may be looking to change insurance companies to look her up for a great and reasonable quote. I dont even remember how long I have been with her. I spoke with Joseph to explain some problems I've been going thru and he took the time to listen and let me stay on my soap box. :o) Thanks for all your help."
We responded:
"Thank you so much for the wonderful review, Montez! We’re thrilled to hear about your positive experiences with our team. We truly appreciate your long-term trust and are glad that Joseph was able to provide the support you needed. It’s always our goal to listen, help, and make things as smooth as possible. If there's ever anything else you need, we’re here for you. Thanks again for your recommendation! -Jasmine"
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maggy b

March 26, 2026

5  out of  5
rating by maggy b
"Fast, and friendly service! They also take their time answering any questions i have! Im glad I switched!"
We responded:
"Maggy, thank you so much for your kind words and for choosing our agency! I’m thrilled to hear you had a positive experience with our fast and friendly service. We always strive to take the time to answer all your questions because your peace of mind is important to us. Welcome to the State Farm family, and please don’t hesitate to reach out whenever you need assistance! ~Jasmine"
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Quiona M

March 21, 2026

5  out of  5
rating by Quiona M
"Ella omgoodness I am sending an air hug. This woman was so professional and on top of my last minute request for an emergency policy. I love the text features so you can leave needs after hours and the follow up the next day is insane. I love jasmine Ross and her team they have done right by me and my family over the years. Ella thank you for being so patient, fast and kind. Definitely put me at ease."
We responded:
"Thank you for the fantastic review, Quiona! We are always here to help with your insurance needs here in Westland . "
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Monica Jutras

March 20, 2026

5  out of  5
rating by Monica Jutras
"Ella was able to help me with a problem I was unable to get otherwise from the 800 number. I appreciated the assistance."
We responded:
"Monica, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jasmine Ross’s Team!"
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Tracy D'Angelo

March 11, 2026

5  out of  5
rating by Tracy D'Angelo
"Ella is amazing to work with. She is always attentive and quick to respond any time I have any questions or concerns."
We responded:
"We appreciate your review, Tracy. We are so happy that you had such a wonderful experience with State Farm Agent Jasmine Ross’s Team here in Westland ! "
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SPODE The Man

March 11, 2026

5  out of  5
rating by SPODE The Man
"Ella helped me she was very nice and professional"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jasmine Ross’s Team! We deeply appreciate your kind words here in Westland . "